Remote Access functionality is back to operational

Impact:
Remote Access to certain newly claimed Gateways may be limited
Remote Access to existing Gateways with newly created user may be limited
Status:
Operations team is aware of the issue and currently investigating

For updates or resolution status for the incident, please check back here.
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We received a report that the Remote Access functionality for newly added Gateways or Users might be experiencing some issues on us.ciscokinetic.io. The Operational Team is notified and we are aware of this issue.